Introduction
The Mind Matters Counselling Service offers confidential, compassionate, and professional support for individuals and families facing personal, emotional, or mental health challenges. It is open to men and women, delivered in English, Urdu, and Punjabi, and includes female counsellors for female service users.
The service provides a safe, culturally sensitive, and faith-aware space, with trained practitioners who work within clear ethical and safeguarding boundaries, while also signposting to specialist support when needed.
Who is it for?
The service is designed for anyone seeking respectful and accessible emotional support in a welcoming environment. It is especially suitable for those looking for culturally sensitive, faith-aware counselling that meets individual needs with care and confidentiality.
Personal Growth Through Accessible Support
Counselling helps individuals manage immediate challenges while also supporting long-term growth, confidence, and self-understanding. The Mind Matters Counselling Service is accessible and inclusive, offering a safe, respectful space for anyone seeking support, guidance, or positive change. It encourages reflection, emotional wellbeing, and personal development, helping individuals build resilience and move forward with greater clarity.
Guided by Qualified Counsellors
Sessions are delivered by trained counsellors who support a range of emotional and personal challenges. The service provides a safe, confidential space where individuals can speak openly, feel heard, and work towards meaningful progress.
How are the sessions conducted?
Each session offers a calm, confidential space where individuals can speak freely and be listened to with empathy. Sessions are one-to-one and tailored to each person’s needs, helping them explore concerns at their own pace. The process focuses on listening, reflection, and guidance in a respectful, non-judgemental environment.
Register Your Interest
If you think this service could help you or a loved one, please register your interest below.
Frequently Asked Questions (FAQ)
The service is open to members of the community from all backgrounds who may benefit from emotional or mental health support.
Counselling can support individuals facing stress, anxiety, low mood, grief, relationship difficulties, family issues, trauma, confidence issues, and other personal challenges.
Yes. Counselling sessions are confidential and provide a safe space for individuals to speak openly and honestly.
Yes. Sessions are delivered by trained and experienced counsellors who use appropriate therapeutic approaches to support individuals respectfully and professionally.
No. Counselling is available for anyone who may need support, guidance, or simply a safe space to talk and reflect.
We usually see anyone above the age of 18.
Session lengths may vary, but most counselling sessions typically last between 45 minutes to 1 hour.
No. It is free for all who want to access the service.
Appointments can be booked by contacting the Mind Matters Counselling Service registration link on this page or contacting us on admin@eic.org.uk
The service aims to provide a respectful, inclusive, and culturally sensitive environment where individuals feel comfortable and understood. The service is provided in English, Urdu and Punjabi so it is accessible by most residents of Oldham.
Your first session is usually an opportunity to speak about your situation, discuss your goals, and become comfortable with the counselling process.
Yes. Counselling is voluntary, and individuals can discuss continuing or ending sessions with their counsellor at any stage.
No. Counsellors are there to listen, support, and guide individuals in exploring their thoughts and feelings, helping them make their own informed decisions.
Yes. Counselling is not only for serious crises, it can also help individuals manage everyday stress, worries, and emotional pressures.
Yes. Enquiries can be made by family members or carers, although consent from the individual may be required before support begins.
The number of sessions varies depending on each individual’s circumstances, needs, and personal goals.
Feeling nervous is completely normal. The service aims to provide a welcoming, respectful, and supportive environment to help individuals feel comfortable and at ease.